Personal details: When you create your One Ad account, we collect your contact information (such as your email address) and authentication information for your login (such as a password). Depending on how you subsequently set up your account and method of payment, and which features you use, we also collect one or more of the following: first and last name, phone number, postal address, gender, date of birth, and other identifiers you provide to us.
Payment details: We collect your payment details, and other information to process your payments, including your payment history, billing address.
Purchase information: We collect purchase information such as information you provide to us when you make a purchase with One Ad, your purchase history.
One Ad account/profile information: We collect information that is associated with your One Ad account and/or One Ad profiles on your account (such as profile name and icon, ratings and feedback you provide for One Ad content), account/profile settings, and choices in connection with your use of the One Ad.
Advertising information: We collect information about the ads on the One Ad (“Advertisements,” as defined in the One Ad Terms of Use) that you view or interact with, device information (such as resettable device identifiers), IP addresses, and information provided by Advertising Companies (such as information about your likely interests they have collected or inferred from your visits to other websites and apps). We use this information to support Advertisements (including behavioral advertisements in accordance with your preferences).
Device and network information: We collect information about your computer or other One Ad capable devices you might use to access our service (such as smart TVs, mobile devices, set top boxes, gaming systems, and other streaming media devices), your network, and network devices. The information includes:
device IDs or other unique identifiers, including for your network devices (such as your router), and devices that are One Ad capable on your network;
IP addresses (which can be used to tell us the general location of your device, such as your city, state/province, and postal code);
device and software characteristics (such as type and configuration), referring source (for example, referrer URLs), standard web browser and mobile app log information, and connection information including type (such as wifi or cellular);
performance data such as crash reports, timestamps, and debug log messages; and
cookie data, resettable device identifiers, advertising identifiers and other unique identifiers (described below in the section “Cookies and other Technologies”).
Communications: If you communicate with One Ad (such as contacting customer support via online chat or voice call), or engage in our surveys or feedback requests (such as when you cancel), we collect the contents of such communications. We also collect details of communications that we send you (such as via email, push notifications, text message, or within the One Ad), and information about your interaction with these communications.
We use your personal information to provide, maintain, improve, and promote the One Ad, and to communicate with you. This involves using the categories of personal information listed above for the following purposes:
To provide our service including making personalized recommendations for One Ad content that we think will be of interest to you. This may also include personalizing and optimizing the features and functionalities of the service (such as the way in which the recommendations are presented to you), and localizing One Ad content relevant to your geography in compliance with our content partners’ licensing terms. We use the following categories of personal information for this purpose: personal details, One Ad account/profile information, purchase information, usage information, device and network information, and communications.
To administer and operate our business including purposes such as processing payments and any gift cards you redeem, sending transactional communications to you (such as confirmation of subscription start date or information about changes to your account), determining your internet service provider to support network troubleshooting issues, responding to your inquiries and requests, and assisting you with operational requests such as password resets. We use the following categories of personal information for this purpose: personal details, payment details, purchase information, One Ad account/profile information, usage information, device and network information, and communications.
To send marketing and informational messages including news and promotional communications about our service, new features, available One Ad content, and special offers, as well as One Ad marketing on third party services. Any of these messages, including One Ad marketing on third party services, may be personalized for you or your likely interests. Please see the section “Communication Preferences” below to change your communications preferences. To understand your choices in connection with One Ad’s marketing on third party services, please see the “Cookies and other Technologies” section below. Depending on the nature of the message we send, we may use the following categories of personal information for this purpose: personal details, One Ad account/profile information, purchase information, usage information, device and network information, and communications.
To support Advertisements including to provide, analyze, administer, enhance, optimize, select, deliver, and measure Advertisements. We use the following categories of personal information for this purpose: personal details, One Ad account/profile information, usage information, advertising information, and device and network information.
We use your personal information to present you with Advertisements. Some of our Advertisements may be behavioral advertisements (“behavioral advertisements” are those that are selected based on information about your use and/or interactions with unaffiliated third party services).
For safety, security, and fraud prevention including to secure our systems, protect our business, and to investigate, prevent, and detect prohibited or illegal activities and other security/technical issues. We use the following categories of personal information for this purpose: personal details, payment details, One Ad account/profile information, usage information, advertising information, device and network information, and communications.
To comply with law and enforce the One Ad Terms of Use including to satisfy applicable law, regulation, legal process, or governmental request, and to protect against harm to the rights, property or safety of One Ad, its users or the public, as required or permitted by law, and to enforce applicable community guidelines. This also includes determining whether and for which One Ad signup offers you are eligible and whether a particular device is permitted to use the account consistent with the One Ad Terms of Use. We use the following categories of personal information for this purpose: personal details, payment details, One Ad account/profile information, usage information, advertising information, device and network information, and communications.
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